Straight answers.

No, and it says so. It introduces itself as the AI receptionist at the start of every call.

Most callers want one thing: someone to pick up. Answered beats voicemail. If they'd rather deal with you, it takes their number so you can ring back, or books them a time.

Yes. It rings you first and tells you who's calling and what they want, so you can take it or let it take a message.

Nothing. You keep it and it keeps ringing your phone first. You set a diversion so the calls you don't pick up go to RoundHour instead of ringing out. Turn the diversion off and it's back to how it was.

Yes, and during the day. It picks up whenever you can't: on a job, driving, already on another call, or closed for the night.

You tell it what counts as urgent for your trade. If someone's in danger, a gas smell or an electric shock, it tells them to ring 000 rather than taking a message. Urgent work it marks and puts through to you.

It says so, takes the details and sends them to you. It won't guess, and it won't quote a price you haven't given it. The question gets logged so you can teach it the answer.

Out of the box it takes the details and the time they'd prefer, and leaves the booking to you. You can switch on real booking so it puts jobs straight in your calendar.

Ring it and talk. It writes down what you tell it: what you offer, your hours, your prices, what you don't do. You can also type it in or upload documents.

It recognises them and ends the call in a line or two. You never hear about them, and they barely touch your minutes.

Yes. Sign in to read the transcript or listen back. Recordings are kept 90 days then deleted, transcripts stay. If a caller asks not to be recorded, nothing from that call is kept.

Yes. Ring your own number and it knows it's you. Ask what came in today, who's still waiting, or what a caller said.

Yes, a daily briefing at a time you pick. It rings you and runs through the day's calls and what's waiting on you.

Every call with its summary, transcript and recording, plus what people ring about most, your busiest hours and days, which calls turned into work, and which ones are still waiting on you.

Recordings, transcripts and caller details sit on servers in Australia. Some processing, like the phone carrier and the AI model, runs with overseas providers. The privacy policy lists each one. We never sell call data.

Your first 14 days are free, counted from your first answered call. After that, the listed price for the plan that fits, invoiced monthly. No setup fee, no contract, no card needed to start.

By the second, on actual talk time. A 90-second call uses 90 seconds, not two minutes. Ringing doesn't count. Nothing to watch the clock over.

Email hello@roundhour.com.au. No contract, no exit fee. Switch your diversion off and your phone is back to normal.